Free your staff to focus on science and let us provide peace of mind, with Artel warranty and product support programs.

Contact an Artel representative  to ask about bundle discounts on MVS warranties and services.

Instrument Warranty Programs

These programs include insurance and shipping within the U.S. and Canada of a loaner instrument.

  • Standard Warranty— Provides basic coverage against defects in materials or manufacture of the instrument.
  • Extended Warranty— Provides continued protection against unanticipated expenses associated with instrument repairs.
  • Gold Service Warranty (PCS Pipette Calibration System only)— Provides extended warranty and instrument recertification and preventative maintenance.

Product Support Service Programs

  • Instrument (PCS and MVS Plate Reader) and MVS Calibrator Plate Recertifications – Provides documented factory recertification of the instrument and ongoing standardization of measurement results via annual factory recertification of the MVS Calibrator Plate, suitable for Quality Assurance purposes.
  • On-Site Preventive Maintenance— Provides periodic checks of system components for wear and tear, replacement of worn or outdated parts, and testing for accuracy and precision against factory specifications.
  • On-Site Installation, Validation, and Training— Provides installation, IQ/OQ documentation, and usage overview for instruments and software. Artel can also revalidate instruments that have been relocated or undergone maintenance or service. Learn More
  • PCS Software Maintenance Plan—Provides all software updates as they become available.

Request more information

Fill out the form below to receive more information about the warranty and service programs from an Artel specialist.