Our mission of giving scientists confidence in their liquid handling goes beyond providing instruments, and extends to world-class support, expert installation, validation service, and maintenance.

Our services include Installation Qualification (IQ) and Operational Qualification (OQ) for the PCS Pipette Calibration System and the MVS Multichannel Verification System.


Have your new Artel instruments validated and ready-to-use quickly and efficiently. Certified Artel Application Specialists will set-up, install, and validate your instrument on-site, then train your staff to make best use of it.

  • Execution of pre-packaged IQ/OQ protocols to ensure validated instrument performance and operation
  • On-site, hands-on training for your laboratory at no additional cost

For a custom quote, contact Artel at 888-406-3463 or email at  orders@artel-usa.com.

Installation Qualification (IQ)

Artel IQ protocols ensure proper setup, connection, and communication between all components of the system. Your Artel IQ specialist will perform and provide documentation of the IQ validation procedure, which details the correct installation of the system in your laboratory.

Operational Qualification (OQ)

Artel OQ protocols ensure that the instrument or application performs to its intended specifications in the environment where it will be used. Your Artel IQ specialist will perform and provide documentation of the OQ validation procedure, which details the performance of the instrument or application after a successful IQ protocol is completed.